Commitment to Quality

For Nolostand S.p.A., the measure of success is directly connected to the customer's satisfaction and is based both on the comprehension and foreseeing of his needs and the capacity of offering a service which does not only meet his explicit exigencies, but also and mainly his latent requirements.

The permanent obligation of Nolostand S.p.A. towards the company's personnel is the

constant respect of the engagements taken with its clients and exceed of their expectations. Within the research of the highest quality standards Nolostand S.p.A. makes every effort to offer highly innovative and functional stand constructions at the best market price, for this purpose it has set its Quality Policy on following goals:

- to maintain on the market a high competi-

tiveness level;
- to comprehend and foresee the client's needs satisfying each latent request, too
- to guarantee a control and evaluation system
for the client's satisfaction in order to prevent
unforeseen events and errors
- to put at disposal to any client's requirement
a wide range of always up-dated and
innovative stand construction products
and systems

- to develop organizational as well as operative capacity for the realization of large exhibition areas at the highest product/service quality
- to better optimization capacity of the installation and dismantling procedures improving working methods in terms of safety and hygiene at work
- to ensure a high operational capacity as to products and materials disposal

- to continuously enrich the quality of the offered services, recognizing new possibilities by means of a systematic re-examination of the requirements and processes
- to better the validity of the Quality
Management System through Inspection
Verifications
- to fix measurable scopes which, coherent
with the general objectives, allow to

continuously monitor and better any process,
working method and service level
- to guarantee the best employment of the
human resources by means of individual
responsibility, exploitation and development
of each personnel's capacity
- to comply with regulations and laws enforced.

Within the scope of the periodic Quality

System re-examination by the Management, specific objectives for a continuous system development are established and distributed
to all interested persons. The significance of these goals needs maximum support from the Company's Management, but also involvement as well as real cooperation of the personnel in order to continue with the growth and the development of the Company and the persons involved.